Last updated: August 23, 2025
TorchTabacaria operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CigarHaus is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
We take great care in selecting and inspecting our products to ensure they meet our high standards. If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will review the situation on a case-by-case basis and work with you to resolve the issue.
We appreciate your understanding and thank you for your continued support of TorchTabacaria.
For any questions or concerns, please contact our customer service team at admin@torchtabacaria.com.